
I'm starting to really like this brand. Why? Well besides the fact that it's colourful candy (who doesn't like fun colourful candy?), they turned their official website into a social media playground. All their pages were replaced with existing social platforms which already included information on Skittles. For example, tune into their homepage (do it!), and you're greeted by their official YouTube website. Click on "pics", and out pops Flickr with "skittles candy" already entered as a search term. Clicking on "chatter" will lead you to a Twitter stream about Skittles and "friends" will land you on their official Facebook page.
Originally, the folks at Skittles directed traffic to their Wikipedia page when people clicked on their "products" link. They have since changed it to a page that incorporates a more detailed description of their own. When Skittles initially launched their new website, a lot of people had their doubts (especially when idiots started spamming on the Skittles Twitter stream and it showed up on their homepage). They said Skittles would lose control of their brand, that their website was gimmicky and wouldn't work in the long-term, etc.
Well I think it's bloody brilliant. Sure they have had to tweak with a few things but hey, they're learning along the way. They get that it's not all about what they say their brand is, but what their consumers say.
Now I shall leave you with this dumb (yet undeniably funny) Skittles ad by TBWA/Chiat/Day New York. Warp the rainbow!






